Privacy Policy

Personal Information We Receive

To set precise expectations about personal information we receive, the requirement is as follows: we can receive and process identifiers, contact details, order and transaction information, device and browser information, approximate location derived from IP address, website activity, advertising interactions, communications, and customer-service records.

Purposes for Processing Information

For customer confidence in purposes for processing information, please note that we process this information to operate the store, process orders and payments, provide shipping and returns, support customers, prevent fraud, maintain security, comply with law, analyze performance, and improve products and services.

How We Disclose Information

To set precise expectations about how we disclose information, the practical result is that information may be disclosed to Shopify, payment processors, shipping and fulfillment providers, analytics and advertising partners, fraud-prevention and security providers, professional advisers, and public authorities when reasonably necessary for the purposes described here or required by law.

Google Advertising and Performance Measurement

For a straightforward understanding of google advertising and performance measurement, the controlling expectation is that google Ads may be used by the store, remarketing, and conversion tracking. Google and its partners may use cookies or similar identifiers to measure advertising performance and show relevant advertising.

Cookies and Similar Technologies

To make our requirements clear for cookies and similar technologies, our policy provides that cookies and comparable technologies enable essential store functions, preferences, analytics, fraud prevention, advertising measurement, and personalized advertising. Browser controls and available cookie controls can be used to manage optional cookies.

California and Other U.S. Privacy Rights

When considering california and other u.s. privacy rights, our operating standard is that we do not sell personal information for money. Certain disclosures to advertising or analytics partners may be considered sale, sharing, or targeted advertising under the CCPA/CPRA or other U.S. state laws.

For an accurate overview of california and other u.s. privacy rights, our service position is that eligible consumers can exercise rights concerning access, correction, deletion, portability, information about categories collected or disclosed, and the right to opt out. Submit a Do Not Sell or Share request at /pages/contact-us or by emailing support@melinhearth.shop.

For dependable guidance on california and other u.s. privacy rights, the controlling expectation is that we recognize Global Privacy Control (GPC) signals where legally required and do not discriminate against a consumer for exercising privacy rights.

Data Retention and Safeguards

As part of our standards for data retention and safeguards, we apply this requirement: information is kept only for the period reasonably needed for order administration, customer support, fraud prevention, tax and accounting obligations, dispute resolution, and legal compliance. We use reasonable safeguards, but no online system can be guaranteed completely secure.

Children's Privacy

When reviewing children's privacy, the controlling expectation is that the store is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. A parent or guardian who believes a child supplied information may contact us to request review and deletion.

How to Reach Us

To make our requirements clear for how to reach us, our service position is that privacy requests may be sent to support@melinhearth.shop, 512-660-5422, or 2289 Grassy Springs Ct, Conyers GA 30012, United States. Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). We may verify identity before completing a request.

Merchant Identification

Business name: melinhearth

Trade name: melinhearth

Email: support@melinhearth.shop

Phone: 512-660-5422

Physical address: 2289 Grassy Springs Ct, Conyers GA 30012, United States