Contact Us

Customer Support

For customer confidence in customer support, the controlling expectation is that melinhearth assists with products, orders, shipping, returns, exchanges, payments, privacy requests, and general questions.

In connection with customer support, the following rule applies: customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Include the order number in order-related messages.

Contact Details

Business name: melinhearth

Trade name: melinhearth

Email: support@melinhearth.shop

Phone: 512-660-5422

Physical address: 2289 Grassy Springs Ct, Conyers GA 30012, United States

Returns

For an accurate overview of returns, the customer-facing rule is that do not send a return until return instructions and a prepaid label or equivalent free return arrangement have been provided.