Payment Policy
Payment Policy
About Credit/Debit Card
To explain our approach to about credit/debit card, we apply this requirement: all store prices and card transactions are presented in USD unless checkout expressly states otherwise.
For an accurate overview of about credit/debit card, the applicable commitment is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.
Card Authorization and Payment Security
For practical reference regarding card authorization and payment security, our established approach is that payment information is encrypted and processed by Shopify and authorized payment providers. melinhearth does not retain full card numbers or card security codes.
When reviewing card authorization and payment security, our operating standard is that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
Billing Accuracy, Taxes, and Credits
To explain our approach to billing accuracy, taxes, and credits, our operating standard is that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.
For a straightforward understanding of billing accuracy, taxes, and credits, the following rule applies: approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.
How to Reach Us
For a straightforward understanding of how to reach us, the relevant commitment is that payment questions may be sent to support@melinhearth.shop or 512-660-5422 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).
Merchant Identification
Business name: melinhearth
Trade name: melinhearth
Email: support@melinhearth.shop
Phone: 512-660-5422
Physical address: 2289 Grassy Springs Ct, Conyers GA 30012, United States